Our Repair Process

(1) Customer's may purchase our repair service here which includes both parts and labor. If you're not sure what's wrong with your device, you may purchase our diagnostic service here. If you're not sure what device model you have click here.

(2) Once you have chosen a repair service, click ADD to CART which will guide you to checkout.

(3) Enter which shipping method you would prefer for your device to be returned. Shipping charges will be based on where you reside. Customers may choose Fedex or UPS ground, 3-day, or 2nd day service. Note: Customers are responsible for shipping cost to and from our facility.

(4) Click PROCEED/CONTINUE to enter the secure part of our site where you will enter your credit/check card information. Click here for secure site verification.

(5) Once you have completely checked out, you will receive an invoice by e-mail. Print-out that invoice and mail it in with your device to:

(6) Once your device has been received, our staff will diagnose and begin repair. If your device is sent in for a diagnose only, we will diagnose and contact you with a repair quote. If you decline, we will return your device and charge only for the diagnostic fee and return shipping costs.

(7) Once your repair has been completed, we will package and ship your device to the address designated during checkout. You will be e-mailed a tracking number and your account qwill be updated.

(8) Customers may check the status of their repair service online by logging into their account.